Privacy Policy

JGI Holdings, LLC. Privacy Policy

Introduction:

As a current customer of JGI Holdings, LLC., we would like to take this opportunity to both thank you for your business and to share with you the importance our agency places upon protecting the privacy of information we gather from you in accordance with applicable state and federal laws.

JGI Holdings, LLC. is a member of the financial services industry and, as such, our agency has been and continues to be subject to federal and state privacy laws regarding the collection and exchange of your information. The following is JGI Holdings, LLC.’s privacy policy regarding the customer information we collect.

Contained in this privacy policy you will find (1) an explanation of the types of information JGI Holdings, LLC. collects from our clients and the means used to collect such information, (2) an explanation of how JGI Holdings, LLC. shares the information collected from our clients, and (3) an explanation of how JGI Holdings, LLC. protects client information.

SMS Privacy Policy:

Information Collection: We collect and store the phone numbers of individuals who opt in to receive SMS messages. Additional information such as message history and interaction data may also be recorded for service improvement and compliance purposes. SMS consent is not shared with third parties.

Use of Information: Your information is used solely to send SMS messages that you have consented to receive. We do not sell, share, or distribute your personal information to third parties. SMS consent is not shared with third parties.

No mobile opt-in data will be shared with third parties.

Data Security: We implement security measures to protect your data from unauthorized access, disclosure, or misuse. However, no transmission over the internet or mobile networks can be guaranteed to be completely secure.

Terms of Service for SMS Communications and Consent for SMS Communication

By providing my phone number to JOHN GALT INSURANCE,  you agree and acknowledge that JOHN GALT INSURANCE, may send receive customer care, account notifications, and marketing text messages text messages to your wireless phone number for updates related to insurance products and services, existing policy updates, claims, billing, quotes, discounts, marketing messages, and account notifications.  No mobile opt-in or text message consent will be shared with third parties or affiliates for marketing purposes. Information obtained as part of the SMS consent process will not be shared with third parties or affiliates for marketing purposes.

If you have consented to receive customer care, account notifications, and marketing text messages from the JOHN GALT INSURANCE, you may receive text messages related to insurance products and services. Below are examples:

Customer Care Example

  1. Hi Sarah, this is JOHN GALT INSURANCE. We are reaching out with a customer care request regarding your policy update. Please contact us when you are free. Reply STOP to opt out of SMS messaging.

Account Notification Example

  1. Good morning Sarah, this is JOHN GALT INSURANCE. We are reaching out about an account notification regarding your policy renewal. Reply STOP to opt out of SMS messaging.

Marketing Example

  1. Hi Sarah, this is JOHN GALT INSURANCE. Thank you for reaching out. We wanted to reach out and provide you with a free quote. We have sent it over to your email address. Reply STOP to opt out of SMS messaging.

Standard Messaging Disclosures
Message and data rates may apply
Message Frequency: SMS frequency will be between 5-1000 messages daily company wide. Message frequency may vary depending on the type of communication.
You can opt-out at any time by texting “STOP”.  Reply “START” to opt in to receive text messages again.

For assistance text “HELP” or visit our Privacy Policy and SMS terms and conditions. 

Information we collect and the means used to collect:

JGI Holdings, LLC. collects information about our customers that is necessary to provide those services usual and customary to independent insurance agents. JGI Holdings, LLC. collects this necessary information from the following sources:

  • Information we receive from you on applications or other forms, this information may include, but is not limited to, your name, address, and date of birth.
  • Information about our clients’ transactions with us; this information may include, but is not limited to, claims, underwriting and payment history.
  • Information we receive from a consumer-reporting agency; this information may include, but is not limited to, a driving record or insurance score report.

To collect customer information from the above-stated sources, JGI Holdings, LLC. may use the following means of communication to gather information: written, in-person, telephone, facsimile, electronically, and online.

Who we share client information with:

We don’t share information about our customers or former customers with non-affiliated third parties other than as permitted or required by law. However, JGI Holdings, LLC. may share all of the information listed above with non-affiliated third parties for, including but not limited to, the following reasons:

  • Information that is necessary to service or process the insurance needs of our clients, in a manner that is consistent with the usual and customary services provided by independent insurance agents. Such usual and customary services or processes provided by JGI Holdings, LLC. to its customers include but are not limited to underwriting, shopping the renewal, rating, placement, and providing quotes for insurance that is germane to the coverage the customer places with our agency.
  • Companies that have joint marketing agreements with us. • Information that is necessary to protect the confidentiality or security of our client’s records.
  • Information that is necessary to resolve client disputes or inquiries.
  • Information that is required by individuals or entities who are assessing our legal compliance.
  • Information that is required for JGI Holdings, LLC. to comply with the law.
  • To an actuarial or research organization for the purpose of conducting actuarial or research studies.
  • Information that is necessary to protect against or prevent fraud, unauthorized transactions, claims, or other liability.
  • Vendors that perform support services for us, including those who provide underwriting services, assist in managing claims, print and mail account statements or marketing materials, support our computer systems and help market our products and services to you.

How we share client information with third parties:

We maintain physical, electronic, and procedural safeguards to guard your information and we require third parties with who we share his information to also agree to keep all client data confidential and to use appropriate security measures to protect it.

JGI Holdings, LLC. appreciates your business and in order to continue building upon that relationship we believe it is necessary, not only from a legal standpoint, but also as a sound business practice that our customers understand the care our agency uses in handling your information. JGI Holdings, LLC. will continue to monitor the effectiveness of this privacy policy.

Sincerely, The JGI Holdings, LLC. Team